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This
website is operated by Soapberry.org, and this privacy policy applies to
this website only. At Soapberry.org, we respect our customers and understand that you are
concerned about privacy, so we've instituted policies intended to
ensure that your personal information is handled safely and
responsibly. We also have posted this privacy policy to let you know
what kind of information we collect, how it is handled, with whom it
may be shared, what choices you have regarding our use of your
information, and how you may access some of the data you provide to us. As
we continue to develop our website and take advantage of technologies
to improve the services we offer, this may change. We therefore
encourage you to refer to this policy on an ongoing basis so that you
understand our current privacy policy. If you have any questions
about this policy, you can contact us by mailing to us at P O Box 747998 Rego Park NY11374 ATTN: Privacy Section or by Faxing to us at 1-888-626-9780. If you have any questions regarding your private information, please read the details below.
We collect various types of information depending upon how you use our site.
- When you order from us, we collect your name, billing address,
shipping address, email address, phone number, and credit card number
(with expiration date) or gift card number. We also gather information
on the person who will receive any gift you send (e.g., that person's
name and address) and we will retain a record of your purchases. In
addition, if you are a registered user and have signed in when you
enter this information, it will automatically be saved in your Wallet
and/or Address Book for ease of reference.
- When you become a soapberry.org registered user, we collect your name,
mailing address, email address, birth date and password. This
information is gathered to make your shopping experience as a
registered user as quick and easy as possible.
- When you enter a sweepstakes or contest online, we usually collect
your name, address, email address, and phone number. We also may ask
you for additional information, such as your age, interests, product
preferences, or zip code.
- When you submit a question to customer service, we need your email
address to respond, and you also may provide us with various additional
information to help us answer your question.
- We also may receive some information about you from other sources
and may add it to your account information. For example, we might get
your updated address from a shipper or information on your preferences
from another Web site conducting a promotion or event with us.
- We may acquire customer lists from other parties so that we may
invite new people to visit soapberry.org. Our policy is to acquire only
lists of people who have indicated that they are willing to receive
email offers. Also, each time we send an email offer, we provide people
with the opportunity to opt out of receiving future email offers.
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We analyzes the information it collects from soapberry.org and
returns it to us through a secure web connection. We use the
information to help us understand your interests in our web site and
how to better serve you. It also helps us provide you with more
personalized product offerings. Soapberyy.org does not allow our staff to
collect credit card, username or password information.
We may only use your personal information to perform
services for us. It may not share your personal information with anyone
else, or use it for any other purpose, except on an aggregate,
non-personal basis (in other words, the information will not be
identified with you).
- In order to serve you better, we may combine the information you
provide us online, in our stores and through our catalogs. We use that
information to improve your overall shopping experience.
- To improve the content on our Web site. For example, we may use
cookies to find out which parts of our site or our products are visited
most often.
- To enhance your online shopping experience. For example, we may use it to recognize you and welcome you to the site.
- For marketing and promotional purposes. For example, we send out
email and direct mail to our online and store customers about products
or events that we think may be of interest to them. We also may send
you offers for discounts or free services (e.g., free gift wrap or
shipping) on our site or in our stores.
If you shop at
our Macy's stores and wish to be removed from the list of customers
that receive direct mail or telemarketing calls, please either: - Fax to us at 1-888-626-9780 or write to P O Box 747998 Rego Park NY11374
- Please please include your name, address and
credit card account number (if you have one), and state one of the
following:
- "NO MAIL OFFERS" (if you don't want to receive offers by mail);
- "NO PHONE OFFERS" (if you don't want to receive offers by phone); or
- "NO PHONE OR MAIL OFFERS" (if you don't want to receive either).
Because customer lists often are prepared well in advance of an
offering (sometimes 3-4 months before the offer is made), you may
continue to receive some offers after you send us a request not to use
your information for specified marketing purposes. We appreciate your
patience and understanding in giving us time to carry out your request. You
also may use the address and phone number above to request that we not
disclose your personal information to unrelated third parties for
marketing purposes. If you choose to write to us, please include your
name, address and credit card account number (if you have one) and
state "NO THIRD PARTY SHARING" in your request.
The Children's Online Privacy Protection Act took effect on April 21,
2000 and imposes certain requirements on Web sites directed toward
children under 13 that collect information on those children, or on Web
sites that know they are collecting information on children under the
age of 13. We want to let you know that it currently is soapberry.org's
policy not to collect personal information on any person under 13. For
this reason, our online sweepstakes are restricted to entrants who, at
a minimum, are at least 13. If this policy changes, soapberry.org will revise this portion of
its privacy policy and will comply with the requirements of the
Children's Online Privacy Protection Act, which include providing
notice and choice to each child's parent or guardian before collecting
personal information.
Under California Civil Code sections 1798.83-1798.84, California
residents are entitled to ask us for a notice describing what
categories of personal customer information Soapberry.org share
with third parties or corporate affiliates for those third parties or
corporate affiliates' direct marketing purposes. That notice will
identify the categories of information shared and will include a list
of the third parties and affiliates with which it was shared, along
with their names and addresses. If you are a California resident and
would like a copy of this notice, please submit a written request together with your customer Identification of Soapberry.org to
the following address: Soapberry.org P.O. Box 747998, Rego Park, NY11374. In your request, please specify that you want a "Soapberry.org's
California Privacy Rights Notice". Please allow 30 days for a response.
Thank you for shopping with Soapberry.org.
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